Resume
Education
Master of Science in Human Factors
Embry-Riddle Aeronautical University
May 2019
Bachelor of Science in Human Factors Psychology
Embry-Riddle Aeronautical University
May 2018
Professional Experience
Engooden Health
UX Designer
March 2022 - February 2023
- As UX lead, designed CCM application for care navigators to interface with patients
- Pioneered formal user research at Engooden
- Managed all research including planning, coordination, execution, documentation, and socialization
- Wireframed in low & high fidelity, working closely with product & engineering to understand needs & technical limitations
- Created design kit in Figma to improve efficiency & consistency across designs
CentralSquare Technologies
UX Designer
August 2019 - August 2021
- As part of a UX / UI design pair, worked to design improved workflows for first responders
- Conducted internal & external discovery work to combine user & business needs
- User-focused research through moderated & unmoderated sessions to build empathy & gain formative understanding of user needs
- Collaborated with product & development teams to create versatile & balanced final designs
- Wireframed in low & high fidelity
- Iterated on ideas to create effective prototypes for usability testing and eventual development
Resilient Cognitive Solutions
Junior Cognitive Systems Engineer Intern
June 2018 - August 2018
- Worked as part of a multidisciplinary team to create problem solving solutions for a variety of industries
- Used research, collaborative whiteboarding, and wireframing to iterate on design ideas
- Conducted and analyzed usability research
- Worked with new eye tracking and virtual reality technologies to aid data support
Skills
Wireframing
Prototyping
Usability Testing
Research Design
Data Analysis
Figma
Sketch
Invision
Microsoft Office
Pendo
User Interface Design
Survey Design
Informed Consent / Debrief
Cross-functional Collaboration
Empathy